Privacy Notice
This Privacy Notice explains how Master Force, LLC ("Master Force", "we", "us") collects, uses, shares, and protects personal information when you use Master Force TV (the "Service"). Master Force, LLC is the data controller responsible for personal information processed through the Service.
Information we collect
- Account data — name, email, password credentials, and optional profile details.
- Membership data — subscription tier, status, renewal dates, and billing environment.
- Usage data — episodes viewed, watch progress, favorites, and Ask Mut conversations.
- Technical data — device identifiers, IP address, browser type, and log data.
- Support data — messages you send us and email correspondence.
Payment card details are collected directly by our payment processor (see "Sharing" below) and are never stored on our servers.
How we use it and legal bases
- To create and operate your account and deliver the Service — performance of a contract.
- To process memberships, entitlements, and renewals — performance of a contract.
- To secure the Service, prevent fraud, and enforce our Terms — legitimate interests.
- To respond to support requests — performance of a contract and legitimate interests.
- To send mailing-list updates when you opt in — consent (withdrawable at any time).
- To meet legal, tax, and accounting obligations — legal obligation.
How we share information
We share personal information only with the following categories of recipients:
- Paddle.com Market Ltd ("Paddle") — Merchant of Record. Paddle acts as the reseller of our memberships and processes all payments, taxes, invoicing, subscription management, refunds, and related customer inquiries. Personal and transactional data necessary to complete your purchase is shared with Paddle.
- Infrastructure and service providers — hosting, database, authentication, email delivery, analytics, and AI providers that process data on our behalf under appropriate contractual safeguards.
- Professional advisers — legal, accounting, and compliance advisers where necessary.
- Authorities — where required to comply with applicable law, legal process, or a lawful government request.
We do not sell your personal information.
Retention
We retain personal information for as long as your account is active and for a reasonable period afterward to comply with legal, tax, and accounting obligations (typically up to 7 years for billing records) or to resolve disputes. When information is no longer needed we delete or anonymise it.
Security
We use appropriate technical and organisational measures to protect personal information, including encryption in transit (TLS), access controls, least-privilege database policies (row-level security), and secure managed infrastructure. No system is perfectly secure, and we cannot guarantee absolute security.
International transfers
Our providers may process personal information outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information, object to processing, and withdraw consent. You can update or delete your account at any time from your profile, unsubscribe from emails using the link in any email, or contact us using the details below. You may also lodge a complaint with your local data protection authority.
Cookies
We use strictly necessary cookies and similar technologies to keep you signed in and to operate the Service. Where analytics or non-essential cookies are used, you can manage preferences through your browser settings.
Contact
Master Force, LLC — contact us through the Contact page for any privacy questions or requests.
Last updated: 11/8/2026